Service & Hilfe

  1. Check settings Please make sure that the fogging settings have been made correctly. Instructions for correct operation can be found in the following video:
  1. Check internal connection If the settings are correct, but the nebulizer still does not start, it may be that the internal nebulization line has been disconnected.
In this case, please contact our Customer Serviceto obtain technical support.
The normal oxygen content of ambient air is 21%. If the display of your Pet ICU does not show 21%, a Manual calibration required. Please watch our calibration video: 为了 KANISTAR宠物重症监护室 the function for controlling the high oxygen concentration is a central feature. An inaccurate display can interfere with monitoring your animal’s oxygen supply. The calibration shown in the video ensures that the displayed oxygen value is correct and that the ICU is working according to its function.
Please watch our instruction video first to make sure the oxygen settings are correct: If the oxygen level rises only slowly and does not exceed 37%, please note the following points:
  1. Switch from external to internal circulation.
  2. Close the small door on the front cover Cover it with the attached Plastic cover
  3. Close the following openings:
    • Connection for humidifier
    • Connection for nebulizer
    • Urine drainage connection
  4. Turn the flow meter to 10L.
These steps ensure that the ICU works hermetically and an oxygen concentration of over 37% can be achieved.

Download

TSAAS ICU用户手册UC-2007;2008.

TSAAS ICU – User Manual UC – 2007& 2008 is the user manual for the Intensive Care Unit en UC – 2007 and UC – 2008 of the TSAAS brand, providing users with relevant operating instructions, maintenance guidelines and functional introductions for the devices.

Guarantee

Dear User, Dear User,
Thank you for choosing the AEOLUS Professional Multifunctional Intelligent VeterinaryIntensive Care Unit UC-2005/2007/2008 have decided.
According to the International Consumer Protection Law, the “Law of the People’s Republic of China on the Protection of Consumer Rights and Interests” and the “Repair Provisions, Replacement and return of certain goods” (issued by CSBTS and the Ministry of Finance), we offer the following warranty services:

Garantieumfang:
1.Year warranty on complete device
2 years warranty on main components, including:
● Medical nebulizer
●Emergency ventilation unit
●阴离子发生器
●Ultrasonic Sterilizer
●Fan
●压缩机
●Main control panel
●Light control system
●PTC Heizchip
3.months warranty for replacement of essential components (e.g. fogger, lamp module)

Guarantee 02
Guarantee 01
Guarantee 04
Guarantee 03
Guarantee 05

No free warranty in the following cases (paid service possible):

[A] No warranty card or proof of purchase
[B] Modified or manipulated proof of purchase
[C] Damage caused by accident, improper use or misuse
[D] Own repairs or by unauthorised third parties
[E] Device still works, but warranty period has expired

The “three warranty period” starts with the date of purchase (repair times & delivery delays are not included). Within this period, users can request repair, exchange or return with a valid receipt.

Pick-up and return service in case of warranty:

If necessary, our company or an authorized service center will arrange the collection of defective components from you on site. After the repair, the return will also be made directly to your address.

Emergency Contact

24 hours | All day

August-Borsig-Straße 9, 50126 Bergheim